The website WWW.PLATAFORMAEVA.CL, hereinafter "PLATAFORMA EVA", "WWW.PLATAFORMAEVA.CL" or "the website" indistinctly, informs the people who make use of it, hereinafter "users", this privacy and personal data protection policy.
This privacy and personal data protection policy forms part of the General Terms and Conditions of Use of the WWW.PLATAFORMAEVA.CL website. For more information, review the General Terms and Conditions of Use contained on the website, which are available at the following link.
Reading it will allow users to know the way in which PLATAFORMA EVA collects, treats and protects their personal data.
Access, use and permanence on the WWW.PLATAFORMAEVA.CL website implies acceptance of this privacy policy.
Of particular importance are the application of Law No. 19,628 on the Protection of Personal Data and Law No. 19,496 on Consumer Rights.
This policy, insofar as it does not contravene Chilean legislation, is adapted to the European Data Protection Regulation (RGPD).
a. Data Storage: Conservation or custody of data in a registry, bank or database.
b. Statistical data: that which, in its origin, or as consequence of its treatment, cannot be associated with an identified or identifiable owner.
c. Personal data or personal data: those related to any information concerning natural, identified or identifiable persons.
d. Sensitive data: those personal data that refer to the physical or moral characteristics of people or to facts or circumstances of their private life or intimacy, such as personal habits, racial origin, ideologies and political opinions, religious beliefs or convictions, physical or mental states of health and sexual life.
e. Registry, bank or database: organized set of personal data, whether automated or not and whatever the form or modality of its creation or organization, which allows the data to be related to each other, as well as to carry out all types of data processing.
f. Responsible for the registry, bank or database: the natural or legal person responsible for decisions related to the processing of personal data, also known as the person responsible for the processing of personal data.
g. Owner of the data: natural person to whom the personal data refers.
h. Data processing: any operation or complex of operations or technical procedures, whether automated or not, that allow collecting, storing, recording, organizing, preparing, selecting, extracting, confronting, interconnecting, disassociating, communicating, assigning, transferring, transmitting or cancel personal data, or use it in any other way.
The processing of personal data of users will be subject to the following principles:
a. Principle of legality, loyalty and transparency: the consent of the user will be required at all times after completely transparent information of the purposes for which the personal data is collected.
b. Purpose limitation principle: personal data will be collected for specific, explicit and legitimate purposes.
c. Principle of data minimization: the personal data collected will only be strictly necessary in relation to the purposes for which they are processed.
d. Principle of accuracy: personal data must be exact and will always be updated.
e. Principle of limitation of the conservation period: personal data will only be kept in a way that allows the identification of the user for the time necessary for the purposes of their treatment.
f. Principle of integrity and confidentiality: personal data will be processed in a way that guarantees its security and confidentiality.
g. Principle of proactive responsibility: the person responsible for the treatment will be responsible for ensuring that the above principles are met.
The person responsible for the processing of personal data collected through the PLATAFORMA EVA website is PLATAFORMA EVA SPA, Unique Tax Role No. 77.179.515-3, represented by KARINA ZÁRATE NÚÑEZ, national identity card No. 12.235.442-3 , hereinafter, the data controller.
The data to contact the person responsible are:
The personal data obtained by PLATAFORMA EVA through the forms extended on its pages will be incorporated and will be processed in our databases in order to facilitate, expedite and fulfill the commitments established between PLATAFORMA EVA and the users, or for the maintenance of the relationship established in the forms that they fill out, or to respond to a request or query from them.
Specifically, the data of the users will be obtained by PLATAFORMA EVA through the following actions:
The categories of data that are processed in PLATAFORMA EVA are only identifying data. In no case are categories of sensitive personal data processed, such as the state of health of people or their political opinions or religious beliefs.
Sensitive data cannot be processed, except when authorized by law, there is consent from the person who owns said data, or these are necessary data for the determination or granting of health benefits that correspond to their owners.
The processing of personal data can only be carried out when the law authorizes it or the owner expressly consents to it.
PLATAFORMA EVA undertakes to obtain the express, written and verifiable consent of the user regarding the personal data of which it is the owner, for the processing of such data for one or more specific purposes, duly informed.
The possible communication to the public of the data stored and processed will also be reported.
Authorization is not required for the processing of personal data that comes from or is collected from sources accessible to the public, when they are of an economic, financial, banking or commercial nature, are contained in lists relating to a category of persons that are limited to indicating background information such as the individual's membership in that group, their profession or activity, their educational qualifications, address or date of birth, or are necessary for direct response business communications or direct marketing or selling of goods or services.
Neither will the processing of personal data carried out by private legal persons for the exclusive use of you, your associates and the entities to which they are affiliated, for statistical, pricing or other general benefit purposes, require this authorization.
Personal data must be used only for the purposes for which they were collected, unless they come or have been collected from sources accessible to the public.
Sensitive data cannot be processed, except when authorized by law, there is consent of the owner or data is necessary for the determination or granting of health benefits that correspond to their owners.
The user will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent will not condition the use of the website.
In the occasions in which the user must or can provide their data through forms to make inquiries, request information or for reasons related to the content of the website, they will be informed in the event that the completion of any of them is mandatory because they are essential for the proper development of the operation performed.
Personal data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, only during the following period: 6 months after the end of the service, or until the user requests its deletion.
At the time the personal data is obtained, the user will be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.
The personal data of the users may be shared with third parties, for which this privacy policy must be recorded, updating it, if applicable, of the individualization of the recipient, the reason and the purpose of the transmission of data to it, and the type of data being transmitted.
The recipient may only use the personal data transmitted to them for the purposes for which they were transmitted.
In the event that the person responsible for the treatment intends to transfer personal data to a third country or international organization, at the time the personal data is obtained, the users will be informed about the third country or international organization to which it is transferred. intends to transfer the data, unless said transmission is in compliance with the provisions of the treaties and agreements in force.
Specifically, the personal data of the users will be shared with the following recipients or categories of recipients:
Only people over 14 years of age may grant their consent for the processing of their personal data lawfully by PLATAFORMA EVA.
If it is a person under 14 years of age, the consent of the parents or legal representatives or of the person in charge of the personal care of the boy or girl will be necessary, unless expressly authorized or mandated by law.
The sensitive data of adolescents under 16 years of age can only be processed with the consent granted by their parents or legal representatives or who is in charge of the minor's personal care, unless expressly authorized or mandated by law.
PLATAFORMA EVA undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in such a way as to guarantee the security of personal data and prevent accidental destruction, loss or alteration or unlawful transmission, retention or processing of personal data, or unauthorized communication or access to such data.
The WWW.PLATAFORMAEVA.CL website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as this transmission is between the server and the user, and in feedback, completely encrypted or encrypted.
However, since PLATAFORMA EVA cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the person responsible for the treatment undertakes to notify the users, without undue delay. , the occurrence of any violation of personal data security that is likely to entail a high risk to the rights and freedoms of natural persons. A breach of the security of personal data is understood as any breach of security that causes the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or processed in another way, or unauthorized communication or access to such data.
Personal data will be treated as confidential by the person responsible for the treatment, who undertakes to inform and guarantee through a legal or contractual obligation that said confidentiality is respected by its employees, associates and any person to whom the information is made accessible.
The user has the EVA PLATFORM and may, therefore, exercise the following rights before the person responsible for the treatment:
a. Right of access: it is the right that users have to obtain confirmation of whether or not PLATAFORMA EVA is treating their personal data and, if so, to obtain information about their specific personal data and the treatment that PLATAFORMA EVA has carried out or perform, as well as, among others, the information available on the origin of said data and the recipients of the communications made or planned thereof.
b. Right of rectification: it is the right of the users to modify their personal data that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
c. Right of deletion ("the right to be forgotten"): It is the right of users, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which were collected or treated; when the user has withdrawn their consent to the treatment and there is no other legitimate reason to continue with it; when the personal data has been unlawfully processed; when personal data must be deleted in compliance with a legal obligation.
If the deleted or rectified personal data had been previously communicated to determined or determinable third parties, the person responsible for the treatment must notify them as soon as possible of the operation carried out. If it is not possible to determine the people to whom it has been communicated, it will place a notice that may be of general knowledge to those who use the information in the database.
The rectification, deletion or blocking of personal data stored by legal mandate may not be requested, outside of the cases contemplated in the respective law.
d. Right to limitation of treatment: it is the right of users to limit the treatment of their personal data. The user has the right to obtain the limitation of the treatment when they challenge the accuracy of their personal data, the treatment is unlawful, the person responsible for the treatment no longer needs the personal data, but the user needs them to make claims, and when the person user has objected to treatment.
e. Right to data portability: in the event that the treatment is carried out by automated means, the user will have the right to receive from the person responsible for the treatment their personal data in a structured format, of common use and mechanical reading, and to transmit them to another data controller. Whenever technically possible, the person responsible for the treatment will directly transmit the data to that other person responsible.
f. Right of opposition: it is the right of users not to carry out the processing of their personal data or to cease the treatment of the same by PLATAFORMA EVA.
g. Right not to be subject to a decision based solely on automated processing, including profiling: it is the right of users not to be subject to an individualized decision based solely on automated processing of their personal data, including processing of profiles, existing unless the current legislation establishes otherwise.
The user may exercise their rights through written communication addressed to the person responsible for the treatment, as established in article 16 of Law No. 19,628.
The WWW.PLATAFORMAEVA.CL website may include hyperlinks or links that allow access to web pages of third parties other than PLATAFORMA EVA. The owners of said websites will have their own privacy and data protection policies, being they, in each case, responsible for their own databases and their own privacy practices.
In the event that the user considers that there is a problem or violation of current regulations in the way in which their personal data is being processed, they will have the right to exercise the actions they deem appropriate before the Courts of Justice.
It is necessary that the user has read and agrees with the conditions on the protection of personal data contained in this privacy policy and that they accept the processing of their personal data so that the person responsible for the treatment can proceed to it in the form, during the terms and for the purposes indicated. The use of the website implies the acceptance of its privacy policy.
PLATAFORMA EVA reserves the right to modify its privacy policy according to its own criteria, or motivated by a legislative or jurisprudential change. Changes or updates to this privacy policy will be made known to the user.
The user is recommended to consult this page periodically to be aware of the latest changes or updates.
This privacy policy was prepared on January 16, 2023 and is updated to adapt to current legislation.